Status

May 08, 2026
No incidents reported.
May 07, 2026
No incidents reported.
May 06, 2026
No incidents reported.
May 05, 2026
No incidents reported.
May 04, 2026
No incidents reported.
May 03, 2026
Ohio - Intermittent Network Loss
Flagged: 2026-05-03 05:00:00
Degraded Performance
Resolved: 2026-05-03 05:53:24
We are seeing intermittent loss effecting some routes to our Ohio datacenter, primarily over Hurricane Electric. A ticket has been raised with upstream to investigate.
May 02, 2026
No incidents reported.
May 01, 2026
No incidents reported.
Apr 30, 2026
No incidents reported.
Apr 29, 2026
No incidents reported.
Apr 28, 2026
Dallas - EI04 Cabinet Network Outage
Flagged: 2026-04-28 15:30:00
Partial Outage
Resolved: 2026-04-28 17:54:44
We are currently investigating a network issue affecting customers in our EI04 cabinet in Dallas.

Preliminary checks indicate that we may have lost a top-of-rack switch in that cabinet. We have spare hardware available on-site, and a technician is being dispatched to the cabinet to assess the issue.

Spare hardware is available on-site if the TOR switch cannot be recovered, but recabling will take some time if that is the case.
Status Updates
2026-04-28 13:36:07
TOR switch is responsive over CLI but is showing line card issues.
2026-04-28 13:47:40
A new firmware has been flashed in an attempt to resolve.
2026-04-28 13:53:09Most recent
The firmware upgrade seems to have resolved the line card errors and brought the TOR switch back into a stable state.

This switch will be scheduled for replacement, a scheduled maintenance notification for that will be sent at a later date.
Apr 27, 2026
No incidents reported.
Apr 26, 2026
No incidents reported.
Apr 25, 2026
No incidents reported.
Apr 24, 2026
No incidents reported.