Dallas - Power Outage
Started May 26, 2024 at 11:15 UTC
Resolved May 26, 2024 at 20:36 UTC
Our monitoring systems have logged a critical event in the Dallas facility. Upon investigation and details relayed from the datacenter staff (Prime/Evocative) this was a full-scale datacenter power outage.
Initial reports indicate that utility power provided via ONCOR to the facility was lost as a result of severe weather, which was confirmed via the outage reports from the ONCOR website. The critical load was automatically transferred to UPS and backup generators. Shortly thereafter, the generators subsequently dropped the critical load, possibly due to an ATS failure.
Initial reports indicate that utility power provided via ONCOR to the facility was lost as a result of severe weather, which was confirmed via the outage reports from the ONCOR website. The critical load was automatically transferred to UPS and backup generators. Shortly thereafter, the generators subsequently dropped the critical load, possibly due to an ATS failure.
Status updates
May 26, 2024 at 14:02 UTC
Power has been restored to our cabinets and networking equipment is online.
May 26, 2024 at 17:01 UTC
A network fault has been recorded, and is under investigation.
May 26, 2024 at 17:06 UTC
The network fault has been resolved.
May 26, 2024 at 20:36 UTCLatest
Traffic has returned to normal levels over the past few hours with no additional incidents recorded.